Don’t sell IT and Tech on Nirvana

By John Worne Hard-pressed managers need to see an immediate direct local benefit from technology roll-outs before they'll truly invest time in them. Many IT implementations are conceived and sold on the 'value-added' benefits to the whole organisation. I call these 'Nirvana benefits' and they are seldom realised.  Line and business unit managers will often play … Continue reading Don’t sell IT and Tech on Nirvana