By John Worne When something goes badly wrong, it often takes a COO or Specialist-Generalist to figure out how best to sort out the mess. All major incidents: fires, floods, IT outages, even violent attacks affect the same three things: people, places and services. So they automatically cut across Operations, Communications and HR - with … Continue reading It’s a Disaster… but it doesn’t have to be
The very worst that could happen…
By John Worne Sometimes it helps to talk frankly about the very worst that could happen. Whether its IT disasters, climbing construction budgets or tricky HR problems, at times professionals can be fearful of things going wrong; and really fearful of taking the blame. Sometimes as a Specialist-Generalist it helps to get people to talk … Continue reading The very worst that could happen…