It’s a Disaster… but it doesn’t have to be

By John Worne When something goes badly wrong, it often takes a COO or Specialist-Generalist to figure out how best to sort out the mess.  All major incidents: fires, floods, IT outages, even violent attacks affect the same three things: people, places and services.  So they automatically cut across Operations, Communications and HR - with … Continue reading It’s a Disaster… but it doesn’t have to be