People Problems – The Specialist-Generalist

July 1, 2017July 1, 2017 John Worne Behaviours, HR, People, Specialist-Generalist

HR Problem? Always Listen First

Wherever you're tackling an HR problem, the best place to start is by listening - and most of all to the main protagonist. Invite someone to tell their story and nine times out of ten - if you can be patient, encourage them to keep talking and don't interrupt - they'll identify and acknowledge the … Continue reading HR Problem? Always Listen First

May 20, 2017May 20, 2017 John Worne Behaviours, HR, Management, People, Specialist-Generalist

Bad Behaviour

By John Worne People problems are part of every Specialist-Generalist's working life. Whether it's good people moving on; or more difficult customers giving others a hard time. There are myriad ways to respond to and manage people problems; entire libraries of insights, tools and techniques. But the single thing that matters the most is to … Continue reading Bad Behaviour

Here's what Harvard Business Review has to say on 'Imposter Syndrome', every Specialist-Generalist's constant companion:

"We’ve all had that feeling of being unqualified to do something we’ve been tasked to do. But the fact that everyone occasionally suffers from impostor syndrome (even CEOs and Prime Ministers) doesn’t make it any easier to handle.

Try these three things:

1) Recognise there are positives to being new in your field. When you’re not steeped in the conventional wisdom of a given profession or industry, you can ask questions that haven’t been asked before or approach problems in ways others haven’t thought of.

2) Adopt a learning mindset. Focus more on what you’re learning than on how you’re performing.

3) Know that you’re not alone. If you’re feeling like an impostor, chances are that others feel the same way."