By John WorneAs an excellent former colleague of mine pointed out this week, where a team is difficult to get aligned: "If you know what drives people you can address their concerns and get to trust and then motivation."She points out there are seven DRIVERS: D - direction, what's our purpose?R - relative position or … Continue reading Drivers

Priceless – the ‘Economy of Help’

By John Worne A different way to think of organisations is as an 'economy of help' - help given and help received. And every Specialist-Generalist needs help. Looked at this way, we can all constantly accumulate and add to our positive balance of 'help given' in big and small ways - in almost every interaction. … Continue reading Priceless – the ‘Economy of Help’

HBR – What to Say When Someone Makes an Offensive Comment

By John Worne Diverse international organisations are culturally complex - but like wider society there's also just loads of sexism, ageism, racism and at best unconscious - but sometimes overt - bias in any workplace. Any Specialist-Generalist needs to play their part in actively tackling this.  Here's some good advice on how, from the Harvard … Continue reading HBR – What to Say When Someone Makes an Offensive Comment

Listen up – if you want to make friends and influence people…

By John Worne The single most important (and underused) skill in working life is listening.  It's also the single most influential thing you can do. And as a Specialist-Generalist it's the only way to develop the relationships and knowledge you need to operate.  When you join an organisation, get a new role, change your team, … Continue reading Listen up – if you want to make friends and influence people…

Professional Standards

By John Worne Often as organisations grow, they 'professionalise'.  Bringing more outside expertise in key areas is often crucial as scale and complexity increase - in Finance, IT, HR, Estates, Governance, Legal, Security, Risk and the list goes on. Very often incoming professionals have a difficult transition - especially when things in their new organisation … Continue reading Professional Standards

‘Monetising’ Problems

By John Worne Not everything can be counted in money, nor should it be - but paradoxically putting a price on a deeply human problem usually helps move things along. Why? Once something intractable is 'monetised' as a "£1m problem"; either in direct spend to fix it or in potential hidden losses and impacts, then … Continue reading ‘Monetising’ Problems

Developing a Growth Mentality: ‘Lean in’ by Sheryl Sandberg

By John Worne An important insight for Specialist-Generalists from Facebook COO Sheryl Sandberg (among a great many others) is Eric Schmidt of Google's advice that only one criterion matters when picking a job - fast growth.  Sandberg writes: 'When companies grow quickly, there are more things to do than people to do them. When companies … Continue reading Developing a Growth Mentality: ‘Lean in’ by Sheryl Sandberg

HBR – Before Confronting a Co-worker…

By John Worne Top tips, here, which I used this week to advise a senior person who was struggling with someone else...  Specialist-Generalists often bridge organisational boundaries and manage many relationships and people - knowing what to tackle and what to leave is a tricky judgement call - but these simple tests aren't bad: Before … Continue reading HBR – Before Confronting a Co-worker…