By John Worne
The single most important (and underused) skill in working life is listening.
It’s also the single most influential thing you can do. And as a Specialist-Generalist it’s the only way to develop the relationships and knowledge you need to operate.
When you join an organisation, get a new role, change your team, find yourself in trouble, get a new boss – whatever happens in working life; speaking less and listening more is a great answer.
If you’re ever in doubt stop talking, ask a question and listen.