By John Worne

The single most important (and underused) skill in working life is listening. 

It’s also the single most influential thing you can do. And as a Specialist-Generalist it’s the only way to develop the relationships and knowledge you need to operate. 

When you join an organisation, get a new role, change your team, find yourself in trouble, get a new boss – whatever happens in working life; speaking less and listening more is a great answer.

If you’re ever in doubt stop talking, ask a question and listen.

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