Listen up – if you want to make friends and influence people…

By John Worne The single most important (and underused) skill in working life is listening.  It's also the single most influential thing you can do. And as a Specialist-Generalist it's the only way to develop the relationships and knowledge you need to operate.  When you join an organisation, get a new role, change your team, … Continue reading Listen up – if you want to make friends and influence people…

‘Diary, Biggest Problem/Most Difficult Thing’ 

By John Worne  COOs and Specialist-Generalists usually collect big issues; and to get things done have to give willingly of their time. Broad accountabilities usually mean lots of meeting - and then there's the inbox. But sometimes lots of activity can be saved by getting to the heart of the matter - with the people … Continue reading ‘Diary, Biggest Problem/Most Difficult Thing’